BACKYARD EVENTS
Frequently Asked Questions
Q1: How do I book an event space at your locations?
A: Booking your special event with us is straightforward and hassle-free. Please fill out the inquiry form on our "Contact Us" page or give us a call to discuss your event needs. We'll provide you with all the necessary information, help you choose the perfect space, and guide you through every step of the booking process.
Q2: What types of events can be hosted in your venues?
A: Our venues are designed to accommodate a wide array of events including, but not limited to, weddings, corporate events, private parties, and family gatherings. We pride ourselves on our venues' versatility and are eager to discuss how we can tailor our spaces to your specific event.
Q3: Can I visit the venue before booking?
A: Yes, we highly recommend and welcome site visits! Contact us to arrange a tour at a time that's convenient for you. This is a great opportunity for you to see the spaces in person, ask any questions, and start visualizing your event.
Q4: What are your payment terms and cancellation policy?
A: We require a deposit to secure your booking, with the remaining balance due [X] days before the event. Should you need to cancel, we kindly ask for notice at least [X] days in advance for a full refund of your deposit. Cancellations made after this period may be subject to a cancellation fee.
Q5: Are there any restrictions on decor or themes?
A: While we love to see our clients' creativity, we do have some restrictions to ensure the safety and preservation of our venues. We prohibit the use of open flames, confetti, and certain adhesives that might damage the venue. We encourage you to discuss your decoration ideas with us in advance so we can help you achieve your vision in a way that respects our venue guidelines.
Q6: Can I bring my own caterer?
A: You are welcome to bring your own caterer to personalize your event. We ask that all external caterers coordinate with us in advance to ensure they adhere to our venue's policies and kitchen use guidelines.
Q7: Is there on-site parking available?
A: Yes, both of our locations offer ample on-site parking for the convenience of your guests. Specific details about the number of spots and any potential arrangements for valet parking can be discussed during the planning phase of your event.
Q8: Are your venues accessible for guests with disabilities?
A: Ensuring that all guests can comfortably enjoy your event is a priority for us. Our venues are equipped with accessible features such as ramps, elevators, and restrooms to accommodate everyone.
Q9: Can we use our own vendors for services like photography, music, and flowers?
A: Absolutely, we encourage you to personalize your event with your choice of vendors. We're more than happy to work alongside your chosen professionals to ensure they have what they need for your event to run smoothly.
Q10: What health and safety measures are in place at your venues?
A: The well-being of our guests and staff is paramount. We adhere to the highest standards of cleanliness and safety, including regular professional cleaning of our spaces and ensuring all facilities are well-maintained for every event.